The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta

what do you do to show clients the value you're receiving this is something a lot of investors will ask what value are

your clients getting but what value are they getting how do I know when there's a new executive at that company and the

person you sold to is gone how do I know they won't just rip it out so what are their goals and then what you ideally

want to do after that sale is bring everyone together make sure that client is aligned on what they need to do to

get that value from your software it's I know it sounds so basic but a lot of people what they do is they sell the